Terms and Conditions

Last updated: [September 2024]

Welcome to Treezom (“Website”). By accessing or using our Website, you agree to be bound by the following Terms and Conditions (“Terms”). Please read them carefully. If you do not agree to these Terms, please do not use our Website.

1. General Information

Treezom is a website operated by [TREEZOM PLANTS, SL]. We specialize in the sale of trees, plants, and related products. By using this Website, you agree to comply with and be bound by the following Terms, which govern our relationship with you in relation to this Website.

2. Use of the Website

You must be at least 18 years old or have the permission of a legal guardian to use this Website.
You are responsible for keeping your account details, including your username and password, confidential. You agree to accept responsibility for all activities that occur under your account.
The use of this Website is at your own risk. It is your responsibility to ensure that your use of the Website complies with all applicable laws and regulations.

3. Products and Services

Treezom offers a variety of trees, plants, and gardening products, which are subject to availability.
We reserve the right to modify or discontinue any product or service without prior notice.
Pricing and availability of products are subject to change without notice. Errors in pricing or product descriptions may occur, and we reserve the right to correct such errors, including after your order has been submitted.

4. Orders and Payment

All orders placed through our Website are subject to acceptance. We reserve the right to refuse or cancel orders for any reason, including suspected fraud or unauthorized use.
Payment for orders must be completed at the time of purchase. We accept Credit cards, PayPal, Direct Bank Patment.
Shipping charges, taxes, and other fees are calculated at checkout and are your responsibility unless otherwise stated.

5. Shipping and Delivery

We offer various shipping methods including trucks and sea containers. Shipping times and costs may vary depending on the delivery location and the size of the order.
While we strive to meet delivery timelines, we are not responsible for delays caused by external factors such as carrier issues or customs regulations.
For more detailed information about our shipping policies, please refer to our Shipping Policy page.

6. Returns and Refunds

Returns of trees, plants, and other products are subject to our Return Policy. Please contact us at support@treezom.com for more information regarding returns and refunds.
We reserve the right to deny refunds for products that have been damaged due to improper handling or care after delivery.

7. Bulk Orders and Special Discounts

Bulk orders are eligible for special pricing. Please add the desired products to your cart and contact our sales team via chat or email to receive a custom quote.
We reserve the right to limit or refuse bulk orders at our discretion.

8. Vendor Program

If you are interested in becoming a vendor, you can sign up through our “Become a Vendor” page. Access to the vendor dashboard is granted upon approval.
Vendors must adhere to all applicable regulations and ensure the quality of the products they offer through Treezom.

9. Intellectual Property

All content, including text, graphics, logos, and images, available on Treezom is the property of YTREEZOM PLANTS, SL or its licensors and is protected by copyright, trademark, and other intellectual property laws.
You may not reproduce, distribute, or use any content from our Website without prior written consent from Treezom.

10. Liability Disclaimer

Treezom strives to ensure that all information on the Website is accurate, but we do not guarantee the accuracy or completeness of any information, content, or materials provided through the Website.
To the fullest extent permitted by law, Treezom will not be liable for any direct, indirect, incidental, or consequential damages arising out of your use of the Website, products, or services.

11. Changes to the Terms and Conditions

Treezom reserves the right to modify or update these Terms at any time without prior notice. Changes will be posted on this page, and the “Last updated” date will reflect the most recent revision.
Continued use of the Website after any changes constitute acceptance of the revised Terms.

12. Governing Law

These Terms are governed by and construed in accordance with the laws of Spain, without regard to its conflict of law principles.
Any disputes arising from these Terms or the use of the Website will be resolved in the courts located in Spain,Alicante.