Privacy Policy

Privacy Statement for TREEZOM

At TREEZOM, we value your privacy. When you visit our website www.TREEZOM.COM, we collect certain information about you. This privacy statement outlines how we handle and protect that information. We ensure your data is processed securely and with care. If you have any questions or wish to know more about the data we hold about you, feel free to contact us. This privacy statement may be updated from time to time, and we recommend reviewing it periodically to stay informed. The most recent update was made in September 2024.

Scope of this Privacy Statement

This privacy statement applies to all personal data we collect through our website and related domains. This includes data from anyone who interacts with us—whether as visitors, customers, or business partners. Personal data refers to information that identifies you, such as your name, contact details, IP address, or browsing habits. For more information on personal data, you can consult the website of the Dutch Data Protection Authority.

Who is responsible for your data?

TREEZOM PLANTS, SL is responsible for managing the website and the associated use of personal data, as outlined in this statement.

Company details:

TREEZOM PLANTS, SL
VAT: B19978667
Address: Avenida Maisonnave, 41, 3B, 03003 Alicante, Spain

Whose data do we process?

We collect personal data from individuals who have interacted with us, such as website visitors, private customers, vendors, business clients, and contacts from our partners.

How do we collect your data?

We collect personal data directly from you when you fill in forms or provide information on our website.

What data do we collect?

We may collect the following personal data from you:

Name
Email address

Purpose of data collection

We collect and use your data to provide the best possible service to you. We only process the data necessary to achieve this goal.

Data retention

We retain your personal data for as long as legally required or as long as it is necessary for the purpose for which it was collected. For example, if you are a customer, we store your data in compliance with the statutory retention period of seven years. After this period, we may keep the data for statistical purposes or in case of complaints or legal matters. If you want more details on specific retention periods, please contact us.

Data sharing

We do not share your personal data with third parties. All data processing is done internally.

Where is your data stored?

We process and store your personal data within the European Economic Area (EEA). In rare cases, your data may be processed outside the EEA. When this happens, we ensure that the same level of protection is applied as within the EEA, through strict agreements with those handling your data.

Data security

We take both organizational and technical measures to protect your data. This ensures that unauthorized parties cannot access your personal information. Only authorized personnel within TREEZOM have access to your data. If you have questions about our security measures, please contact us.

Your rights

Because we process your personal data, you have several rights:

Right to information: We provide transparent information about how we use your data.
Right to access: You can request access to the personal data we hold about you.
Right to correction: If your data is incorrect, you can ask us to update it.
Right to object: You can object to how we use your data, particularly in direct marketing situations.
Right to data portability: If you’ve given us permission to use your data, you can request a copy to transfer to another service provider.
Right to restrict processing: You can ask us to limit the processing of your data in certain cases.
Right to be forgotten: You can request that we delete your personal data, except where we are legally obligated to retain it (e.g., for tax purposes).
Right to file a complaint: You can file a complaint with the Dutch Data Protection Authority if you are not satisfied with how we handle your data.

Filing requests or complaints

You can submit requests or complaints by contacting us via email at info@treezom.com. We will respond to your request within 30 days. For complex or multiple requests, this may take up to 60 days, in which case we will notify you. We may ask for proof of identity to verify your request.

Applicable laws and regulations

Our privacy policy complies with the Dutch General Data Protection Regulation (GDPR) and other relevant laws in the Netherlands.

Cookies

We use cookies on our website to enhance your user experience. Cookies are small text files stored on your device when you visit our site. You can control cookie usage via your browser settings. We use:

Functional cookies: These include session and login cookies for basic site functionality.

Data of minors

We do not knowingly collect or target personal data from minors. If you are under 18, you must have permission from a parent or guardian to use our website.